Please note your permit allows you to park in the car park the permit is valid for ONLY.
The system enables authorised permit holders for their location to apply for, pay (where applicable) and manage their permit online via a personal account.
The system will create an electronic presence in our parking system to show the enforcement team that the vehicle is authorised to park, removing the need to display a paper permit.
It is important that the vehicle details are correct on the system to avoid a ticket and it will be your responsibility to ensure that your vehicle details are correct.
Failure to do so may result in a parking charge notice being issued according to the terms and conditions of the car park.
All data is held securely – our data protection policy can be found on our Privacy Policy.
Once you have created your account and it has been approved, you will be able to:
- Update your account details and change password
- See a list of locations where a permit is available
- Apply for permits and pay if required to do so
- See a list of your active, pending, declined, expired permits
- Add, manage and delete vehicles in your vehicle list
- Set up SMS and email notification if required
Please note that if you have a designated bay this will mean your permit will be restricted to your bay number only.
FAQs
How do I apply for a virtual permit?
- Go to the Virtual Permits page and click on the link for the location which you are applying for a permit
(This maybe listed as either the Carpark or company or property management agent name). - Create an account or login if you have already done so
Follow the instructions to set up your account creating a username and password.
Remember your login details as this will allow you to log in to the system to manage future permits.- Go into your account and add the vehicle(s) that you wish to park.
- If you wish to park a different vehicle you will need to change the vehicle linked to the permit on the system.
- Where applicable some locations may list several sites on the new page that opens (please click view permits on the location that applies to you. You may be required to provide proof of entitlement).
- Now apply for permit for that location
- Select Parking period (type of permit you are applying for).
- Select Date From (The date you require your permit to start this cannot be a date in the past, the valid to date will now show).
- Select if you would like to receive a reminder by SMS or email (SMS reminders incur a £0.10 fee, per message).
- Click the check box to confirm “I have read and accept the Terms & Conditions”.
- Click Proceed (You will be directed to the Summary page).
- Select the vehicle(s) logged in your account you wish to be assigned to the permit.
- Complete any verification questions and or upload proof of entitlement documents as required.
- Make payment if a payment is required.
- Click apply for your permit to be verified (Permits are not automatically authorised and you will be notified once they have been approved or not)
Can I add vehicles to my account list?
Yes – you will need to login to your account, add the vehicles to your account list and then it can be assigned to your permit from your list. You can also remove any that are no longer needed.
Please note vehicles listed in your account are not ok to park they must be assigned to a permit.
Is there a restriction on the number of vehicles I can have on my account?
Yes – The maximum number of vehicles listed in your account is normally 10. This may vary on different car parks.
Is there a restriction on the number of vehicles I can have assigned to my permit?
Yes – This will normally be restricted to one active vehicle on your permit but may depend on the rules of your car park location there will also be a restriction on the number of permits able to be assigned to a bay number.
Please note vehicles listed in your account are not ok to park they must be assigned to a permit.
What benefit is a virtual permit system to us (resident)?
A virtual permit system allows you to administer your permit at any time allowing you to add or remove vehicles, it also removes the issues around lost permits or if the person visiting drives off with your permit.
Managing permits online reduces paper use and enables permit holders to self manage their permit via an online account.
The system enables authorised permit holders for their location to apply for, pay and manage their permit online via a personal account.
I have recieved a PCN but the vehicle is listed in my account?
The list of vehicles in your account are able to to be assigned to a permit.
They are not automatically assigned to a permit and only show up as valid to park when assigned to a permit.
Open and edit the permit, select the vehicle you want and save.
How can I contact NSGL if i have a problem?
Enquiries: admin@nsglparking.co.uk or Contact us.